See below for a 5 step process on how to install Active X on your IE browser through your remote viewing software. By installing Active X and using IE, you will enjoy additional playback functions from your remote viewer. In addition, you will notice a much smoother stream on your remote LIVE viewing too! Please reach out to our team for additional assistance!
Step 1: Login to your remote viewing link via Internet Explorer.
Step 2: At the top of the browser, click 'Install the Active X'.
Step 3: Go through the Blue Iris Active X installation process. This should take 2-3mmintues max.
Step 4: Once Installed, REFRESH YOUR BROWSER or LOGOUT and Log back in. Once you are logged back in, ALLOW the Active X to run in your IE Browser. This should be a tab at the bottom of the page. See the picture below.
Step 5: By selecting the cameras in the top left box, the clips in the bottom left box will change. In addition, However, no with the Active X installed, when selecting the different clips, you will notice player function in the bottom of the video. Included are the snapshot, Fast Forward, Rewind, Drag and Drop, remote record, and more!