We are thrilled to announce the most comprehensive set of experience enhancements in Camper Cams Program history. Our team is committed to delivering exceptional value and ensuring that your Camp streaming experience remains unparalleled.
1. Dedicated Camp Deployment // Q4 - 2024
We’re introducing a dedicated deployment team for all new Camps! As you look to embark on your next Camp, this specialized team will ensure that every Camp system is deployed efficiently and consistently, streamlining the setup process and allowing you to focus on what matters most—creating amazing experiences for your clients.
2. Enterprise Tunneled Streaming // Q4 – 2024
Our new tunneled streaming technology is a groundbreaking advancement for Camp streaming. By bypassing Camp ISP modems, we’ll deliver a more secure and efficient streaming experience. No longer will our support team need access to your Camp networks or face issues related to port forwarding at ISP modems. As long as the server has internet access, streams will now be tunneled directly through PB&J TV’s cloud delivery network.
3. Camp Status Monitoring Pages // Q4 – 2024
We know how important it is to have visibility into your Camp’s operations. That’s why we’re introducing Camp Status Monitoring Pages, which will give you real-time insights into your Camp’s streaming and Pupdates uptime, allowing you to keep a better pulse on your system's performance! Click HERE to get a preview!
4. Expanded Support Hours // Q1 - 2025
We’re expanding our support hours to better serve you! We're hiring and training now to expand our hours starting in January 2025. You'll soon have access to expanded support hours on M- F from 6am to 9pm CST and our extended support hours on S-S will now be 7am to 6pm CST. This expansion ensures that help is available when you need it most, allowing for smoother operations and peace of mind. Visit the Camper Cams Support site HERE to learn more about the support hours and parameters.
5. Gingr Streaming Integration // Q1 - 2025
With Camp Bow Wow's coming migration to Ginger, we are working with both the CBW and Ginger development teams to enable your video streaming within the gingr experience!
We’re confident that these enhancements in program offerings will continue to allow Camp Bow Wow to lead the Pet Parent streaming experience for years to come! Our commitment to this remains unwavering, and we’re excited to continue supporting you with these new capabilities.
If you have any questions about the pricing adjustments or need further information (Click HERE), please don’t hesitate to reach out to our team. We’re here to help and ensure that you are fully prepared for these exciting changes.
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